Your AI Powered Front Office-Built for Busy Clinics
MedAI answers 100% of patient calls, automates scheduling, verifies insurance, refills medications, etc... so your team can focus on care, not phone tag.
Best fit for clinics with 1-15 providers of all specialties.
Does this sound Familiar?
We understand how time-consuming manual processes can be. Here’s where MedAI can help:
Missed calls during peak times or frustrated patients on hold
When the phones stack up, patients hit voicemail, hang up, or call the clinic down the street. The front desk then spends the rest of the day playing phone tag, squeezing callbacks between check-ins—while new calls keep coming. It creates a loop: more missed calls → more callbacks → more interruptions → more missed calls, and the schedule quietly suffers.
Scheduling Friction (holds, phone tag, reschedules)
Booking sounds simple until it isn’t: provider preferences, visit types, availability rules, double-book questions, and last-minute reschedules. Patients often can’t stay on hold, and every, “Can you call me back?” turns into multiple touches for a single appointment and frustrations for everyone. The staff feels like they’re “working all day” yet not moving the schedule forward—because the work is fragmented and constantly interrupted.
Insurance Verification Bottlenecks
Eligibility and benefits questions don’t come in batches—they come in the middle of everything else. Staff bounce between portals, payer calls, scanning cards, correcting typos, and chasing missing info while patients are waiting at the desk. One mistake can trigger denials, surprise bills, and angry calls later—so the front office carries the stress of getting it right under time pressure, dozens of times a day.
High-volume inbound questions (results, refills, directions, paperwork status)
The front desk becomes the catch-all for “quick questions” that aren’t quick: lab results, medication refill status, referral updates, portal help, hours/location, and form paperwork. Each interruption breaks focus, creates longer lines at check-in, and increases the chance of missed details. Patients get frustrated because they feel bounced around, while staff feels stuck doing constant triage instead of completing priority work.
No-shows and late cancellations (lost revenue + scramble to fill gaps)
A no-show isn’t just an empty slot—it’s lost revenue you usually can’t recover, because the provider time is already reserved and the overhead still gets paid. It also creates a chain reaction: wasted prep, underutilized staff, and a front desk forced into last-minute outreach to backfill openings. Meanwhile, patients who wanted an earlier visit may have gone elsewhere—so no-shows quietly hit both today’s revenue and future retention.
Meet MedAI
MedAI is an always-on AI front office that helps clinics capture every patient call, schedule faster, and reduce administrative bottlenecks.
The Front Office Upgrade Clinics Need
Outcomes You'll Notice Fast
MedAI removes front-office bottlenecks that quietly cost clinics time and revenue. By automating key workflows, your team spends less time on repetitive tasks, and more time tackling higher impact tasks and delivering a better patient experience.
Protect revenue-When front-office steps break down, you lose money in quiet ways: missed opportunities that never get booked, schedule gaps that don’t get refilled, and no-shows that leave provider time unused. Tightening patient access and follow-through helps you capture more demand, keep utilization higher, and reduce preventable leakage that hits monthly collections.
Reduce workload-Repetitive tasks and constant interruptions create hidden labor costs—staff spend the day context-switching, correcting errors, and chasing information instead of completing work cleanly the first time. Streamlining workflows reduces phone tag and rework so your team can process more requests per hour, handle peak volume with less stress, and avoid the “we need another hire” cycle.
Improve patient access-Patients make decisions fast. If they can’t get a clear next step, they move on—especially when they’re trying to book for themselves or a family member. Faster responses and clearer scheduling pathways increase conversion from inquiry to appointment, which directly supports a fuller schedule, fewer abandoned requests, and a more consistent patient experience that improves retention.
Works With the Systems You Already Use
Add automation without rebuilding your front office.
Keep your current tools = reduced chaos
Your team doesn’t have to learn an entirely new way of working overnight. When automation fits your existing process, you avoid weeks of confusion and double-entry—protecting productivity during rollout and reducing costly errors that can lead to rework and delayed payments.
Faster implementation = faster ROI
The longer a deployment drags on, the more revenue continues to leak through missed opportunities and schedule gaps. A smoother integration gets you to real operational impact sooner—more captured demand, fewer bottlenecks, and less staff time spent on manual tasks.
Cleaner handoffs = fewer mistakes downstream
When tools don’t talk to each other, details get lost and problems show up later as claim issues, billing questions, or patient frustration. Better-connected workflows mean fewer broken handoffs, less rework for the front desk, and fewer preventable revenue delays.
Get the Front Office Revenue Leak Worksheet That Has Helped Healthcare Clinics Find $5k-$20k in Lost Revenue in Under 15 Minutes
A simple, fillable worksheet that turns front-desk chaos into a clear monthly dollar amount-and shows exactly where AI can quietly take work off your staff's plate without disrupting your workflows.
Turn "Front Office Chaos" Into One Clear Monthly Dollar Amount
In about 10–15 minutes, you’ll use the worksheet to:
✅ Estimate what missed and abandoned calls are really costing you – How many would have become visits, and what that adds up to at your average visit value
✅ Quantify the impact of no-shows and same-day cancellations –So you can see in dollars, not just frustration, what a leaky schedule is doing to your revenue
✅ Put a real price tag on admin time –How much you spend each month on refills, prior auths, and eligibility checks that AI could be helping with
✅ Add everything up into one “Front Office Revenue Leak” number – A single monthly figure that makes it very clear whether it’s worth fixingLearn the basics of workflow automation
See real examples in action
Start saving hours every week
The MedAI Difference
Automation that fits your front desk, protects revenue, and reduces daily friction.
Your solution will be based on real workflows, not marketing
copy or AI hype
MedAI is designed around the operational moments that drive revenue and efficiency—patient intake and requests, appointment coordination, eligibility/benefits checks, reminders, and follow-up tasks. Instead of generic “AI productivity,” it focuses on measurable outcomes: fewer dropped requests, fewer gaps in the day, and less rework. That means you’re improving the exact workflows that typically create revenue leaks in small–mid sized clinics.
It's designed for small-mid sized clinics
This isn’t an enterprise platform that assumes a dedicated IT team or months of implementation. MedAI Partners is built for clinics with lean staffing and real-world constraints, so you can start getting impact without custom development or heavy process redesign. The goal is simple: reduce bottlenecks quickly, keep the clinic running smoothly, and make the front office more scalable without adding headcount.
We understand that every business is different. Our automation tools are fully customizable to meet your specific business requirements.
AI ready, not AI dependent
You don’t need perfect processes or a massive transformation to benefit from automation. MedAI can start by offloading specific, repetitive workflows first—then expand as you’re ready. Each automation ties back to a practical metric (e.g., response time, conversion to booked visits, no-show rate, staff time per task) so you can scale AI where it’s clearly improving efficiency and protecting revenue—without forcing an “AI overhaul.”
Our software integrates seamlessly with your existing systems, and our dedicated customer support team ensures smooth onboarding
and ongoing assistance.
Choose Your Plan
Pick the subscription that's right for you and start automating today.
30 DAY FREE TRIAL
Try MedAI free for 30 days—so you can see real front-office impact...WORRY FREE!
What about support…
Consider us part of your team...
What's included?
HIPAA certified integration with your current EHR system. Don't have one, no problem. Automation is still at your fingertips.
Guided onboarding-We map out your current front-office workfow and set up the right automations
Training for your team-Quick role based training so staff knows exactly what to do
We can have you up and running in 24 hours for a seamless integration
Fast response support-Real help when you need it, so issues don't stall your day
Optimization check-ins-We review performance and adjust workflows to continuously improve your practice as you need.
Frequently asked
questions
How does the 30 day free trial work?
You get full access for 30 days so you can test it in real clinic conditions. We’ll help you set up the core workflows and review results before the trial ends.
What kind of support do we get during the trial?
You’ll receive guided onboarding, staff training, and fast-response help so you’re not stuck troubleshooting. We also do check-ins to optimize workflows based on what you’re seeing in the clinic.
Do we need an IT team to set this up?
No. MedAI Partners is designed for small–mid sized clinics without dedicated IT. Setup is guided and focused on getting value quickly without disrupting daily operations.
Will this replace our front desk staff?
No. The purpose is to offload repetitive, interruption-heavy work so your staff can focus on higher-value patient support and smoother clinic operations.
Does it work with the tools we already use?
Yes—MedAI is designed to fit into existing clinic workflows and systems. You will also have access to a provider dashboard for easy management, and a patient portal is also included if your practice does not already have one in place.
How quickly will we see impact?
Most clinics see improvements quickly because the biggest wins come from reducing bottlenecks and missed opportunities (response time, scheduling follow-through, reminders, and fewer admin loops). The exact timeline depends on volume and which workflows you start with.
Is patient data secure / is this HIPAA compliant?
HIPAA-aligned by design. We handle patient data with safeguards designed to support HIPAA requirements, including limiting access to PHI and protecting it throughout the workflow.
-Encryption in transit and at rest
-Role-based access controls (only the right staff see the right data)
-Audit logs to track system access and key activity
-Data minimization (we only use/store what’s needed to run the workflow)
-Secure onboarding + configuration to match your clinic’s policies and permissions
-BAA available. If MedAI Partners handles PHI on your behalf, we can provide a Business Associate Agreement (BAA) as part of onboarding.
What happens after the trial?
If it’s working for your clinic, you can continue on a paid plan. If not, you can stop—no long-term commitment required.
What if we’re not “ready for AI”?
That’s fine. You can start small with one or two high-impact workflows, measure results, and expand only when it makes operational sense.
I’ve Lived in Your World for the Last 15+ Years
Over the past 15 years, I’ve sold and implemented products designed to improve patient outcomes in hospitals and independent practices. That work meant living in your day-to-day reality—sitting with providers and staff, seeing how care is actually delivered, and understanding what must change for a new treatment or program to succeed.
To make those products work, we had to change how care was delivered: how providers documented, how staff ordered and followed protocols, and how patients and teams were trained. That taught me how to redesign workflows so they’re efficient, sustainable, and clinically effective—without adding unnecessary complexity.
Now I bring that same outcome focused approach to AI-powered front-office automation. Because I understand where friction shows up in real clinics, I can make AI handle calls, booking, check-in, insurance verification, medication refills and patient reminders in a way that fits how your team actually operates.
When we work together, you’re not getting a generic plug-n-play solution. You’re partnering with someone who has helped clinics change how they work to improve outcomes—and now uses that experience to cut admin load, protect revenue, and give your team hours back every week.
